Jim Ellis Audi Marietta

"...The greatest customer service experience,"

" Kevin F. provides the greatest customer service experience. He embodies the essence of the essential qualifications that makes him an exceptional employee, and in turn makes customers feel welcome, comfortable, and know that they are being treated by service department personnel with integrity. It is great to know that I can directly call Kevin Fayerweather with any question about my vehicle, and he answers them all with patience."

Myrianne Gable

"....Service is consistent and always exceptional"

"The service team at your dealership is very professional. I have worked with David, Kevin and Nan in the past. The service is consistent and always exceptional. Glenn takes a great deal of interest in the customers. I feel like I'm talking to my friends when I bring my car in. Thank you."

Abe R.

"......Amazingly terrific job"

Ahamed Eboo did an amazingly terrific job, and now I even consider him a friend. I've already recommended him to others. I've bought many high end cars, but Mr. Eboo stands ahead of most of those salesmen in terms of service, honesty, integrity....all of it. I can't say enough positive about our experience. You are fortunate to have him on your staff.

Neil Thall

".....Outstanding service advisors"

"Kevin and David are outstanding service advisors: 1) they know their jobs; 2) they remember their customers; 3) they are always courteous and never appear to be rushed; 4) they don't push repairs on you -- they may recommend them, but they are quick to point out when something is truly needed and when something can be watched, but not repaired on a particular visit. You too are to be congratulated for paying them enough so that they've been around for years: the turnover at dealerships has always been one of the pet peeves of most customers, including me."

Jaime Caroll

"...Audi customer for life"

As long as I can afford it, I am an Audi customer for life. Our family has brought about 15 cars from that dealership over the past few years. They take care of their customers, and that is what keeps us coming back. The marietta dealership has excellent service with respect to all departments.

Priya Wijesnghe

"...It was an enjoyable experience"

"I could not have asked for a more courteous, professional and knowledgeable person to work with than Ahamed. His willingness to go that extra mile to make sure I was comfortable with all the features of my new car and the operation of it was commendable. It was an enjoyable experience to work with him in purchasing my new car"

Ann Johnson

".....Sasha made it seamless and easy"

I really appreciate the time that Sasha took to help me with my new Audi, he made it seamless and easy, I felt that I was well taken care of by a professional whose goal it was to make me feel comfortable and at ease with the entire process. Thank you to the entire Team at Jim Audi Ellis for the professionalism that you provide and the GREAT Customer Service. I also wanted to thank Kevin in Service for always being ready to help... THANK YOU!"

Christina Hoover

".... the great service is why I come back to you"

I think you guys are great, you are always super helpful. David was extra helpful this last visit because he allowed me to come pick up an aftermarket part on my car that died and get it fixed, but leave my car with you guys. I also really appreciate the loaner car program. That and the great service are why I come back to you. Because I don't have any family in town and only have one vehicle, when my car dies I really am in a hard spot but you guys make that much easier with the loaner car program. Thank you! 

Jared Roman

"....Straight forward, friendly, and professional"

"My experience in purchasing a 2008 A-4 from Bob Harris in February 2009 could not have been better. First, he pointed out to me that the Audi I intended to trade had been wrecked, thus greatly lowering what I had expected to receive on trade. I appreciated his integrity in pointing out this disappointing news, and I believe the dealership offered me a fair price. Mr. Harris saw that the 2008 was given the inspection required to sell it as certified, which never would have occurred to me, and while that was being done treated me to lunch. Not that I expect to be treated to a meal as part of a car-buying experience, but this was all certainly much different than any previous car purchase I had ever made; it was straightforward, friendly and professional.  When I consider purchasing another automobile, I will begin by contacting Bob Harris."

Richard Allen

".....Best car buying experience of our lives"

We had the best car buying experience of our lives at Jim Ellis Audi. It was completely opposite of the pushy, slick salesman experience that car buying is associated with. Arch Davis was very patient, diligent and professional, and has gone out of his way to help us even after we bought the car. If Jim Ellis keeps this standard of service, we will not have any reason to go anywhere else!

Yash Kolambkar

"....A service visit to Jim Ellis Audi was a pleasure"

"Once again, a service visit to Jim Ellis Marietta was a pleasure. I sincerely appreciate that Mr. Kim, as usual, listened to my questions, paid close attention to the inspection and repair of my car, and gave me clear information about the details of the work performed. I will not only continue to bring my auto to Jim Ellis Marietta for service, but when I purchase a new car, it will be another Audi from this dealership. Thank you!"

Harriett Allison

"....Tim was super fast and very friendly"

I called Tim the day before and he squeezed me in his busy schedule the next day. I brought the car, 2 hours later everything was ready and fixed! Tim was super fast, and very friendly, explained what was wrong, and assured me everything was checked and taken care of. I also think they wiped the rims, which was very impressive. I'm definitely taking my car to Marietta next time or for my next service.

Cem Yurdum

"...No dealership provides this level of service"

"Thank you for taking such good care of me while my car was being repaired. The dealership has gone way beyond my expectations in customer service. I've been singing the praises of Jim Ellis Audi to whoever will listen. Folks here in Columbus love my car, but they give me grief about having to take it to Atlanta for service. Now they understand why I own an Audi. No dealership here in Columbus provides this level of service. I look forward to completing the online survey after I get my vehicle back.."

Laura Grantham

"...An immaculate team! "

"Sales Rep Ahamed Eboo and General Manager Kevin Fenner are an immaculate team! My family has dealt with Kevin in the past when he was at Jim Ellis Peachtree, and was happy to work with him again at Audi Marietta location. Ahamed and Kevin, don't force a car down your throat, they work their hardest to figure out what I value in a car, and then help me narrow down my options until I hit that value."

Mohammad Khalid